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Customer service representative Vehicle Aftermarket
SKF
Talent4aa place
Montigny-le-Bretonneux
île-de-france
France
Description de l'emploi

SKF has been around for more than a century and today we are one of the world’s largest global suppliers of bearings and supporting solutions for rotating equipment. Our products can be found literally everywhere in society. This means that we are an important part of the everyday lives of people and companies around the world.

In September of 2024, SKF announced the separation of its Automotive business, with the objective to build two world-leading businesses. The role you are applying for will be part of the automative business. This means you will have the opportunity to be a part of shaping a new company aimed at meeting the needs of the transforming global automotive market.

Responsabilités principales
  • Build & maintain strong relationships with Customers to achieve premium service level and contribute to SKF financial performance.
  • Manage the order handling process (including a strong focus on order book management) of the complete SKF portfolio towards own customers.
  • Support the quotation handling process according to local delegation rules, including activities for the generation of leads and follow-up.
  • Safeguard that the customer requirements are met by continuous follow-up of schedules, delivery patterns, supply and shipments, etc.
  • Support Sales data analysis & contract preparations
  • Maintain relevant customer datas into SKF systems
  • Continuously contribute to the improvement of existing and development of new processes focusing on the reduction of errors and re-work
  • Manage post-sales activities (claims, returns, etc.)
  • Manage SKF cash collection process
  • Actively run/ participate in development projects
Compétences requises
  • Able to oversee complex sales processes and manage own work schedule, prioritizing key tasks.
  • Excellent communication skills and ability to work in a dynamic and fast-paced environment.
  • Interested in commercial mechanisms, client relationships, and the delivery of services.
  • You have excellent attention to detail with a methodical and logical approach to your work.
  • Working experience in demand-chain activities will be recommended
  • Proficient user of Microsoft packages, SAP ideally
  • Fluency French, English – Arabic is highly preferred due to the scope of the position in the NWA region.

SKF is committed to creating a diverse environment, and we firmly believe that a diverse workforce is essential for our continued success. Therefore, we only focus on your experience, skills, and potential. Come as you are – just be yourself. #weareSKF

Information
Type d'emploi


Sur site / À distance


Niveau d'expérience


Occupation (Département)


Niveau d'éducation


SKF
SKF. CHOSEN BY YOUR CAR MAKER.
Localisation


Fondée

Taille de l'entreprise



Découvrir SKF

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