We are a dynamic sports company that organizes exciting challenges throughout the year, fostering a spirit of competition and teamwork. In addition to our passion for sports, we are also a cutting-edge technology company, constantly innovating and investing in digital transformation. Join us and be part of a team that thrives on pushing boundaries and embracing the future of technology.

• Order taking by phone and e-mail
• Receiving phone calls from the customers
• Collaborating with logistics department in organizing shipments
• Preparation of order confirmations and all necessary documentation connected, including export procedures
• Ensuring all orders meet customer expectations and invoicing them
• Close cooperation with sales, accounting, quality, product, supply chain departments
• Processing returns, credit and debit memos as required
• Monitoring delivery times and dates, changing customer demands and forecasts
• Maintaining strong control of the order backlog with daily cooperation with warehouse
• Handling customer complaints and escalations

• 1+ experience in customer-oriented position
• Fluent English and Portuguese
• Strong communication and interpersonal skills
• Experience and understanding of similar work and administrative procedures
• Practical knowledge of Microsoft Office applications (Excel, Word, Power Point)
• Knowledge of Microsoft Dynamics AX2012 environment will be a plus