• You are the central contact for the customers/distributors in your region (Middle-East & Africa).
• You manage the entire order-to-cash process, from order processing and follow-up with your different stakeholders (production, warehouse, marketing, supply chain, ..) to transport arrangement, billing and after-sales.
• You work in tandem with and offer administrative support to the commercial managers of the region.
• You are the pivot between the internal organisation and the customer. You will regularly consult with or coordinate with various internal departments (logistics & supply chain, production, sales, marketing, etc.).
• You work in close consultation with the supply chain department to follow up on the forecasts in order to prevent peaks in the production process.

• You’re based in Belgium.
• Higher degree & preferably 1-5 years in a similar customer, logistics & sales support function.
• You are administratively strong, have a commercial, positive, driven and service-oriented attitude.
• Your good communication and interpersonal skills enable you to build positive, productive relationships within your network;
• You have an entrepreneurial mindset, are hands-on and know how to set your priorities. You also work independently and are solution oriented.
• Fluency in French and English is a must. Knowledge of Dutch is certainly an asset

We offer you:

• a varied and challenging role within a dynamic company (in Hemiksem), with ambitious projects on the horizon;
• a family atmosphere with a diverse and international team of almost 300 specialists;
• an organization where there is room for initiative and creativity, a culture known for collaboration & collegiality;
• in order to have a good work-life balance, we offer you flexible working hours and the opportunity to partially work from home;
• a solid training and support with personal development at the core;
• a competitive remuneration package supplemented with various extra-legal benefits (iPhone & mobile subscription, hospitalization insurance, outpatient care insurance, group insurance, meal vouchers, 3 extra leave days, benefit card Ekivita, bicycle leasing,..).