E-Commerce Process Coordinator – jobsautomotive.com

Responsabilités principales

Responsible for defining and documenting all e-commerce processes
Collaborating with MAHLE IT and customers’ IT team to ensure that the electronic order management systems such as TecCom and EDI are working properly
Documenting the Dispute Management processes, both internal (DCM) as well as external (Amazon Vendor Central) and ownership of KPI: Amazon penalties and claims
Perform analysis of the operational setup and identify potential for optimization of e-commerce processes. Ownership of KPI: Returns quoto for e-commerce customers
Gain thorough understanding of Amazon processes including reasons for chargebacks, penalties, shortage claims and implementing a process to dispute claims in a timely manner
Create visual flowcharts and step-by-step instructions of order management processes
Creating IT specification documents for MAHLE IT to request for new features to further optimize e-commerce processes

Compétences requises

Very good English skills, written and spoken
Experience in online marketing with good understanding of the processes involved
Knowledge of Amazon processes would be advantageous
Process optimization skills
Good communication skills and ability to build strong business relationships within the company
Stakeholder management skills
Ability to solve problems, to work within deadlines with a high attention to detail, and to work independently in a fast paced, dynamic environment
Good MS Office skills (MS Excel, PowerPoint)
Readiness to work in Psary (near Wrocław)

Avantages

Attractive salary package (incl. private medical care, Multisport, group insurance)
Becoming a member of a fast-growing team in an innovative company with stable market position
Possibility to work for a well-known brand, a leader in Automotive industry whose products are highly recognized worldwide
Relocation bonus for candidates who are based more than 100 km from Wrocław
Online foreign language courses
Referral bonus program
Flexible work schedule and possible working from home solution (home office)

We will provide a collaborative environment working on exciting assignments, along with personal & career development opportunities.

We encourage you to apply if it feels like a good fit for you or to review our other openings. You may just be the right candidate for this or other role.

After inviting you to the recruitment process, the next step will typically be a screening call followed by video or personal interview(s).

For more information about MAHLE and what a career with us looks like for you, click here and to learn more about our foundation owned technology group click here .

Information

Type d'emploi
Temps plein

Sur site / À distance
Hybride

Niveau d'expérience
Débutant

Occupation (Département)
E-Commerce

Niveau d'éducation
Licence
Master

MAHLE

WE SHAPE FUTURE MOBILITY

Localisation
Headquarters: MAHLE GmbH Pragstraße 26-46 D-70376 Stuttgart, Germany.

Fondée
1920

Taille de l'entreprise
> 10 000 employees

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